Who We Are

AND WHAT WE DO
FOR YOU AND YOUR PUP

Pets in the City isn’t just a “Doggie daycare” – it’s a home away from home for your beloved companion. We offer the best services and products in a fun-filled and safe environment, allowing your pup the opportunity to run around and make long-lasting friendships. Our staff is passionate about their job and love to see all the overjoyed pups having a great time.

New Customer Free First Night of Dog Boarding

Your pup’s new home-away-from-home awaits. Call today and the first night of dog boarding is free! Exclusions apply.

Where Dogs Get to Be Dogs, Every Day

For almost 20 years, Pets in the City has delivered trusted pet care in Honolulu. Family-owned and locally-operated, we provide exceptional care, personalized enrichment, and all the comforts of a modern pet resort—because we believe your dog deserves the best.

Ms. Rylee sitting on her knees, surrounded by happy dogs in the play area at Pets in the City Hawaii.

About Pets in the City

Our owner, Ashley, has been with Pets in the City since the beginning. She first joined the team as an employee of the original founder, learning the ropes hands-on and falling in love with our mission: to enhance the busy lives of pet parents by offering true peace of mind. In 2012, she proudly took over the business, continuing the same legacy of trust, compassion, exceptional service, and individualized care that has defined us for nearly two decades. As a longtime local and lifelong animal lover, Ashley leads our team with warmth, integrity, and a commitment to treating every pet like family.

Pets in the City

Why Choose Us?

At Pets in the City Hawaii, we’re proud to be “Where Dogs Get to Be Dogs!” — and our pet parents couldn’t agree more. Whether you visit us at our Honolulu or Kahala location, your pup will enjoy a safe, loving, and enriching environment that feels like a blend of home and vacation.

Enjoy your travels to the fullest knowing your pup is in expert hands far beyond typical pet care hours. Each of our Oahu pet resorts has overnight attendants to provide well-rounded supervision for your pets and peace of mind for you.

Our passionate team is formally trained in canine behavior, group play management, body language, and safety protocols, including certification from industry leaders.

No two dogs are alike, and we love that about them! We create personalized care plans for every pup and always get to know the individual personality, preferences, and needs of our guests.

Many dogs want nothing more than to play with their furry friends, and we give them a safe, supervised place to meet their needs! Every pup will be matched with compatible playmates who have been vetted for temperament and have proof of vaccination—much safer than the dog park or other uncontrolled social environments.

From enrichment-based daycare and comfortable dog boarding to expert dog grooming & spa services, we provide everything your pup needs in one convenient place.

But don’t just take our word for it — check out what our amazing clients have to say about the Pets in the City experience!