Who We Are
AND WHAT WE DO
FOR YOU AND YOUR PUP
Pets in the City isn’t just a “Doggie daycare” – it’s a home away from home for your beloved companion. We offer the best services and products in a fun-filled and safe environment, allowing your pup the opportunity to run around and make long-lasting friendships. Our staff is passionate about their job and love to see all the overjoyed pups having a great time.
New Customer Free First Night of Dog Boarding
Your pup’s new home-away-from-home awaits. Call today and the first night of dog boarding is free! Exclusions apply.
Where Dogs Get to Be Dogs, Every Day
For almost 20 years, Pets in the City has delivered trusted pet care in Honolulu. Family-owned and locally-operated, we provide exceptional care, personalized enrichment, and all the comforts of a modern pet resort—because we believe your dog deserves the best.

About Pets in the City
Our owner, Ashley, has been with Pets in the City since the beginning. She first joined the team as an employee of the original founder, learning the ropes hands-on and falling in love with our mission: to enhance the busy lives of pet parents by offering true peace of mind. In 2012, she proudly took over the business, continuing the same legacy of trust, compassion, exceptional service, and individualized care that has defined us for nearly two decades. As a longtime local and lifelong animal lover, Ashley leads our team with warmth, integrity, and a commitment to treating every pet like family.

Why Choose Us?
At Pets in the City Hawaii, we’re proud to be “Where Dogs Get to Be Dogs!” — and our pet parents couldn’t agree more. Whether you visit us at our Honolulu or Kahala location, your pup will enjoy a safe, loving, and enriching environment that feels like a blend of home and vacation.
After-Hours Care
Enjoy your travels to the fullest knowing your pup is in expert hands far beyond typical pet care hours. Each of our Oahu pet resorts has overnight attendants to provide well-rounded supervision for your pets and peace of mind for you.
Dedicated, Certified Staff
Our passionate team is formally trained in canine behavior, group play management, body language, and safety protocols, including certification from industry leaders.
Customized Care
No two dogs are alike, and we love that about them! We create personalized care plans for every pup and always get to know the individual personality, preferences, and needs of our guests.
Safe Socialization
Many dogs want nothing more than to play with their furry friends, and we give them a safe, supervised place to meet their needs! Every pup will be matched with compatible playmates who have been vetted for temperament and have proof of vaccination—much safer than the dog park or other uncontrolled social environments.
Full-Service Pet Resorts
From enrichment-based daycare and comfortable dog boarding to expert dog grooming & spa services, we provide everything your pup needs in one convenient place.
But don’t just take our word for it — check out what our amazing clients have to say about the Pets in the City experience!
Gracie Williams2025-07-30Trustindex verifies that the original source of the review is Google. What an amazing first grooming experience at Pets In The City, Honolulu! From the initial interaction with their automated online booking system to the follow-up phone calls asking if I needed help scheduling Apollo’s appointment, every step was smooth and thoughtful. On the day of his appointment, we walked into a warm and welcoming environment—it was such a wonderful experience from start to finish. Giovanni did an AMAZING job on Apollo’s first cut! He looked so good, and I was beyond happy with the results. Best of all, Apollo wasn’t stressed or anxious when he came out from the grooming area. The grooming was quick and efficient. Our appointment was at 9 a.m., and there was no double booking—Apollo was Giovanni’s main focus and he was done in just two hours! I’ll definitely be bringing Apollo back for the puppy assessment so he can enjoy their daycare services, too. Pets In The City is hands down a top-notch small business that genuinely cares about and is devoted to our fur babies! Abby2025-07-08Trustindex verifies that the original source of the review is Google. I’ve been taking my 15 year old shih tzu here for over 5 years. This is the best place I’ve been in the area for grooming. They do a good job and I can tell my dog enjoys herself while she’s there. I’ve had experiences at other groomers in the area where my dog is very anxious when I pick her up…but never here. That’s how I know the groomer does a fantastic job with the dogs making them feel safe and loved while they’re there. You know the non-verbal communication you have with your dogs? Yeah, that’s how my dog told me she approves. She now wags her tail when I ask if she wants a haircut. 👏👏👏 Joe Schmitz2025-03-13Trustindex verifies that the original source of the review is Google. Pets in the city is a great place to board you dogs. We had tried other places and we will only use pets in the city from now on. M O2025-01-29Trustindex verifies that the original source of the review is Google. We've been taking our dogs to Pets in the City for boarding and daycare for many, many years. Our "babies" love the attention from the Staff and really enjoy the playtime with furry friends. Best place ever for boarding and daycare! andy stenz2024-09-28Trustindex verifies that the original source of the review is Google. Our dog loves Pets in the City and her time with friends there. And we appreciate all of the talented and caring workers who care for her! Jocelin Acosta2023-03-25Trustindex verifies that the original source of the review is Google. My baby Lucky was trimmed beautifully! He normally does not do well at the groomers but he was such a good boy! And their prices are excellent! Sat Freedman2023-02-26Trustindex verifies that the original source of the review is Google. Thanks for taking such good care of our dog while we were off-island!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more